Building an Age-Friendly Community

Communication and Information

Many seniors are simply not aware of the many programs and services available in the community. Isolated seniors and new immigrants, in particular, are not aware of the various communication channels, such as 211, that exist to connect people to information and services.

Our Vision

An Age-Friendly Ottawa means that seniors and caregivers have access to the right information, at the right time and in the right format. Communication methods in the community are tailored to the preferences and needs of older adults and take into account certain age-related changes such as those related to visual perception.

Our Approach

Our approach is to support and promote 211 as the main information channel for community, social, health and government services and to work closely with the COA Education and Events Committee and COA Francophone Affairs Committee to offer monthly Lunch and Learn events and special presentations. These learning events feature guest speakers presenting on a variety of topics of interest to seniors and they help to connect seniors to a variety of community resources and programs.

Our Successes

The Council on Aging hosted 9 Lunch and Learn events in 2014, with an average attendance of 80 persons. Topics included Power of Attorney, Living Will & Executor of Wills (presented by John Johnson, Lawyer, Nelligan O’Brien Payne LLP) and The Importance and Ability of Building Long-Lasting Relationships (presented by Dr. Sue Johnson, author of the book Hold Me Tight).

What’s New

On 27 January 2016, Jennifer Cavanagh, Susan Phypers and Rachel Sokolsky will present Community Programs that Support Seniors’ Mental Health at the monthly Lunch & Learn event organized by the COA Education & Events Committee.