Mandate & Mission

Our Mission

The Council on Aging of Ottawa serves as a leading community voice in both official languages for Ottawa’s seniors.  Our aim is to help Ottawa become more Age-Friendly by identifying and addressing issues and services that impact the lives of seniors.

Our Vision

Respected, informed and engaged seniors living in an Age-Friendly city

Our Core Values

Social Justice: recognition and respect of the rights and values of everyone and openness to diversity of ideas and cultures
Integrity: consistency and ethical responsibility
Transparency: sharing of information and knowledge
Evidence-informed: attention to all available data and information to guide decisions
Responsiveness: consistent and informed follow-through of requests from seniors, empathetic listening
Collaboration: working with seniors’ organizations and others to create synergies
Effectiveness: judicious use of our resources and focus on results

To see the COA Strategic Plan for 2017-2020, click here.