Aging in Place with Services and Supports
Participants will explore what’s involved (practically, emotionally, and financially) in continuing to live independently with services and supports. This will include an overview of common needs, available options, and financial considerations.
Home and Community Care Support Services
HCCSS is often the first point of contact to connect people to a broad range of community and social supports. If you feel that you or someone you know would benefit from health care support at home, at school or in the community, Home and Community Care Support Services can open the door to a world of options and opportunities. Visit: www.healthcareathome.ca
Community Support Services
Wabano Centre for Aboriginal Health
613-748-5999
www.wabano.com
Creates and delivers services to prevent ill health, treat illness and provide support and aftercare. PROGRAMS: Clinic (holistic health), healthy living, housing support, workshops & recreation.
Métis Nation of Ontario Healing & Wellness
613-748 1880 ext 303
www.metisnation.org/programs and services/healing wellness/
Friendly visits, medical transportation, and caregiver support services for Indigenous people.
Private Food & Meal Delivery Services
Private Hot/Frozen Meal Delivery
These companies deliver fully prepared meals. Individual meals or weekly subscriptions. Prices range from $9/meal to $60/week.Meal Prep Ottawa.
Meal Prep Ottawa
https://www.mealprepottawa.com
613-701-1363
Red Apron
https://redapron.ca
613-695-0417
Time Saver Foods
http://www.timesaverfoods.com
613-293-9909
Heart to Home
https://www.hearttohomemeals.ca
1-866-933-1516
Assurance Home Care
meals@assurancehomecare.ca
613-706-0873
Restaurant Delivery Services
Online Only. Prices include store price plus distance fees.
Door Dash
https://www.doordash.com/
Individual Restaurants
Contact directly
Uber Eats
https://www.ubereats.com/ca
Skip the Dishes
https://www.skipthedishes.com/
Meal Ingredient Kit Delivery
These companies provide a menu of recipes online. Ingredients are delivered to your door so you can prepare the food yourself. Weekly subscriptions. Online ordering only. Prices range from $45 – $240/week depending on quantity and meal selection.
Good Food
https://www.makegoodfood.ca/en/home
Hello Fresh
https://www.hellofresh.ca/
Chef’s Plate
https://cook.chefsplate.com/
Grocery Delivery Services
Online Only
Most offer: • Same-Day Delivery • Pick-Up Options • Refunds/Returns • Mobile App
Cornershop
https://cornershopapp.com/en-ca/
PC Express
https://www.pcexpress.ca/shop-delivery
In a Buggy
https://www.inabuggy.com/
For all seniors, especially those who may experience isolation, access to supports and services is key. Here are programs to connect you to supports and services across the city.
Social Supports & Daytime Activities
3-1-1 City of Ottawa
Provides information and services for adults 50+, such as recreation and leisure programs, financial resources, housing, or health and support services
Dial 3-1-1
olderadults@ottawa.ca
ottawa.ca/olderadults
A Friendly Voice
Offers a telephone friendly visiting line for seniors 50+
613-696-9992 or 1-855-892-9992
afriendlyvoice.ca
Seniors Centre Without Walls
Organizes free telephone group activities for seniors 55+ and adults with physical disabilities
613-236-0428 ext. 2323
scww@thegoodcompanions.ca
goodcompanions.ca
LGBT Wellbeing Check-in Program
Provides a telephone assurance program for LGBT adults with disabilities (18+) and older adults (55+)
613-236-0428
info@thegoodcompanions.ca
goodcompanions.ca
Primary Care Outreach to Seniors
Provides support and links to community resources for vulnerable seniors through a home visiting program
1-844-726-5115
seochc.on.ca/programs-services/primary-care-outreach-to-frail-seniors-pco
Ottawa Public Library (OPL) Accessible Services
Makes library resources accessible to people with disabilities including: Homebound Services, assistive technology, and accessible collections
613-580-2424 ext. 28321
accessibility.office@BiblioOttawaLibrary.ca
biblioottawalibrary.ca/accessibility
Dementia Society of Ottawa
Offers dementia and caregiver information, education, referrals; help navigating the health and social care system; and social, recreational and caregiver peer support.
613-523-4004
info@dsorc.org
dementiahelp.ca
Catholic Centre for Immigrants – Ottawa, Community Connections
Brings together isolated immigrants & refugees, including seniors, who want to improve their English language skills and make friends
613-232-9634
www.cciottawa.ca
“Aging in Place”
Offered by Ottawa West Community Support in certain Ottawa Community Housing seniors buildings.
On-site staff work closely with community partners to coordinate the delivery of Foot Care Clinics, Meals on Wheels, and Health Promotion activities to reduce health care access barriers and support seniors in remaining independent in their homes.
613-728-6016
owcs.ca/aging-in-place
Public & Private Transportation Services
Public Services
Public Transit – OC Transpo
613-741-4390
https://www.octranspo.com/en/
Weekly Shopper Routes –
Shopper Routes (301-305) provide rural residents a free and convenient way to get into town. https://www.octranspo.com/en/our-services/bus-o-train-network/service-types/shopper-routes
Para Transpo
613-741-4390
www.octranspo.com/en/para-transpo/
Public Transit – OC Transpo
613-741-4390
https://www.octranspo.com/en/
Para Transpo Taxi Coupon Program
https://www.octranspo.com/en/para-transpo/taxi-coupons/ or 613-842-3670.
Para Transpo customers can use pre-purchased coupons to save 55% off the regular taxi fare.
Private Services
Private services cost more than Community Support Services but offer more flexibility in schedules and services.
Seniors on Site
https://sosonsite.com/seniors-transportation-services/
or 613-422-7676
Wheels for the Wise
https://www.wheelsforthewise.com
or 613-709-9473
My Place Home Care
https://www.myplacehomecare.ca/our-services/
or 613-686-6366
Seniors Solution
https://www.seniors-solution.com/services/
or 613-592-1250
Assurance Home Care
https://assurancehomecare.ca/errands-transportation
or 613-513-8875
Ride Services
Uber
Passengers use an app to order a ride and are quoted the fare. Prices are usually ~30% less than taxis.
www.uber.com
Lyft
Passengers use an app to order a ride and are quoted the fare. Prices are usually ~30% less than taxis.
www.lyft.com
Champlainhealthline.ca
The Champlainhealthline.ca is an innovative web portal that puts accurate and up-to-date information about health and community services at the fingertips of consumers and health and social services providers across the Champlain region of Ontario. The Champlainhealthline.ca provides easy access to a reliable source of data, and empowers consumers to find the services they need close to home.
Visit: www.champlainhealthline.ca
Ontario 211
Ontario 211 is a free, confidential and easy-to-use website and hotline that connects Ontarians with reliable information on local community and social services in your area 24 hours a day, 365 days a year, in over 150 languages. By dialing 2-1-1, callers reach a certified information and referral specialist who provides accurate information to help connect people to services and a wide variety of local support programs.
Website: www.211ontario.ca
Personal Alert Buttons
www.champlainhealthline.ca/listServices.aspx?id=10108®ion=Ottawa
Mobile Dental Clinic
www.mobilesmilesottawa.ca
Mobile Foot Care
Mobile Hairdressers
Mobile Physiotherapy
https://www.champlainhealthline.ca/
Key Caregiver Resources
champlaincaregivers.ca
A simple and straightforward site, giving caregivers a first stop to find services and supports in their community.
champlainhealthline.ca
Search for services in the Ottawa area.
- Caregiver Support Services
- Respite Care
- Adult Day Programs
- …More
United Way Caregiver Report: Eastern Ontario Caregiver Strategy
This report provides a particular focus on non-paid caregivers working with family members. Recommendations are made toward better support for caregivers and their families in the region.
The Ontario Caregiver Organization
The OCO exists to support Ontario’s 4 million caregivers by being their one point of access to information, so they have what they need to be successful in their role.
Caring at Home (powered by Trualta)
https://caringathome.trualta.com/login
Provides free professional-level healthcare training for the family member audience through an interactive online learning environment. Provides actionable education like how to prevent falls in the home, safely transfer from a bed or chair, or manage difficult behaviour when a loved one is experiencing reduced cognition.
The Dementia Society of Ottawa and Renfrew County
– provides support, coaching, education and activities for everyone impacted by dementia.
Financial Considerations
Over a third of caregivers must use their personal finances and savings to pay for the needs of the person they care for. They may have to cut back on their or their family’s spending to do so. Some may need a loan to afford care. Those caring for children and older adults at the same time may have additional financial challenges.
The good news is that there are several financial supports available for caregivers from government agencies and community organizations. You may also be eligible for caregiver benefits and leave.
Capacity-Building Grants for Family Support Networks
– peer-based support for family members & other unpaid caregivers who are supporting adults with developmental disabilities
Caregiving Benefits and Leave
– Employment Insurance (EI) caregiving benefit providing financial assistance while you are away from work to care for a loved one (does not need to be a family member)
Caregiver Recognition Benefit for those caring for a Veteran
– financial assistance to support you in caring for a disabled veteran
Federal Government of Canada Benefits Finder
– searches for provincial benefits
Alzheimer Society
– may offer a Caregiver Grant in your area
Labatt Better Together
– offers grants for elderly support, youth development, health services and assistive devices for those at or below the median income
March of Dimes
– offers a variety of funded programs and services for people with physical disabilities
The Benefits Wayfinder
– a national charity that works with partners in all sectors to develop and promote financial policies, programs and resources that transform lives and help Canadians to prosper.
Personal Tax Credits (claim on taxes):
The following tax credits are available to you to claim on your personal taxes, if you qualify.
Tax Credits for Family Caregivers
– may qualify if you support a spouse, common-law partner or a dependent with a physical or mental impairment
Medical Expense Tax Credit (METC)
Canada-Wide – You can claim your medical expenses on your personal taxes. Keep receipts and related documents to support your claim.
Basic Personal and Dependent Tax Credits
– everyone can claim the basic personal amount; dependent tax credits may be applied if you are a single adult responsible for the financial care of a relative and are not claiming the spouse/common-law partner credit
The Disability Tax Credit (DTC)
Canada-Wide – The Disability Tax Credit (DTC) is a non-refundable tax credit that helps persons with disabilities or their supporting persons reduce the amount of income tax they may have to pay. An individual may claim the disability amount once they are eligible for the DTC. To determine if you qualify for the DTC, your doctor must complete the application form and then you submit it to the CRA for review and approval.
