The Council on Aging of Ottawa | (613) 789-3577 | (613) 789-3577
Smart Aging banner showing a group of older adults learning
An elderly woman with her caregiver

Aging in Place with Services and Supports

Participants will explore what’s involved (practically, emotionally, and financially) in continuing to live independently with services and supports.  This will include an overview of common needs, available options, and financial considerations.

Home and Community Care Support Services

HCCSS is often the first point of contact to connect people to a broad range of community and social supports.  If you feel that you or someone you know would benefit from health care support at home, at school or in the community, Home and Community Care Support Services can open the door to a world of options and opportunities. Visit:

Community Support Services

Wabano Centre for Aboriginal Health
Creates and delivers services to prevent ill health, treat illness and provide support and aftercare. PROGRAMS: Clinic (holistic health), healthy living, housing support, workshops & recreation.

Métis Nation of Ontario Healing & Wellness
613-748 1880 ext 303 and services/healing wellness/
Friendly visits, medical transportation, and caregiver support services for Indigenous people.

Private Food & Meal Delivery Services

Private Hot/Frozen Meal Delivery
These companies deliver fully prepared meals. Individual meals or weekly subscriptions. Prices range from $9/meal to $60/week.Meal Prep Ottawa.

Meal Prep Ottawa

Red Apron

Time Saver Foods

Heart to Home

Assurance Home Care

Restaurant Delivery Services
Online Only. Prices include store price plus distance fees.

Individual Restaurants
Contact directly

Meal Ingredient Kit Delivery
These companies provide a menu of recipes online.  Ingredients are delivered to your door so you can prepare the food yourself. Weekly subscriptions. Online ordering only. Prices range from $45 – $240/week depending on quantity and meal selection.

Grocery Delivery Services
Online Only
Most offer:  •  Same-Day Delivery   •  Pick-Up Options    •  Refunds/Returns    •  Mobile App

For all seniors, especially those who may experience isolation, access to supports and services is key. Here are programs to connect you to supports and services across the city.

Social Supports & Daytime Activities

3-1-1 City of Ottawa
Provides information and services for adults 50+, such as recreation and leisure programs, financial resources, housing, or health and support services
Dial 3-1-1

A Friendly Voice
Offers a telephone friendly visiting line for seniors 50+
613-696-9992 or 1-855-892-9992

Seniors Centre Without Walls
Organizes free telephone group activities for seniors 55+ and adults with physical disabilities
613-236-0428 ext. 2323

LGBT Wellbeing Check-in Program

Provides a telephone assurance program for LGBT adults with disabilities (18+) and older adults (55+)

Primary Care Outreach to Seniors

Provides support and links to community resources for vulnerable seniors through a home visiting program

Ottawa Public Library (OPL) Accessible Services
Makes library resources accessible to people with disabilities including: Homebound Services, assistive technology, and accessible collections
613-580-2424 ext. 28321


Dementia Society of Ottawa

Offers dementia and caregiver information, education, referrals; help navigating the health and social care system; and social, recreational and caregiver peer support.


Catholic Centre for Immigrants – Ottawa, Community Connections

Brings together isolated immigrants & refugees, including seniors, who want to improve their English language skills and make friends

“Aging in Place”
Offered by Ottawa West Community Support in certain Ottawa Community Housing seniors buildings.
On-site staff work closely with community partners to coordinate the delivery of Foot Care Clinics, Meals on Wheels, and Health Promotion activities to reduce health care access barriers and support seniors in remaining independent in their homes.


Public & Private Transportation Services

Public Services

Public Transit – OC Transpo

Weekly Shopper Routes –
Shopper Routes (301-305) provide rural residents a free and convenient way to get into town.

Para Transpo

Public Transit – OC Transpo


Para Transpo Taxi Coupon Program or 613-842-3670.
Para Transpo customers can use pre-purchased coupons to save 55% off the regular taxi fare.

Private Services
Private services cost more than Community Support Services but offer more flexibility in schedules and services.

Wheels for the Wise
or 613-709-9473

My Place Home Care
or 613-686-6366

Seniors Solution
or 613-592-1250

Assurance Home Care
or 613-513-8875

Ride Services

Passengers use an app to order a ride and are quoted the fare. Prices are usually ~30% less than taxis.

Passengers use an app to order a ride and are quoted the fare. Prices are usually ~30% less than taxis.
The is an innovative web portal that puts accurate and up-to-date information about health and community services at the fingertips of consumers and health and social services providers across the Champlain region of Ontario. The provides easy access to a reliable source of data, and empowers consumers to find the services they need close to home.

Ontario 211
Ontario 211 is a free, confidential and easy-to-use website and hotline that connects Ontarians with reliable information on local community and social services in your area 24 hours a day, 365 days a year, in over 150 languages. By dialing 2-1-1, callers reach a certified information and referral specialist who provides accurate information to help connect people to services and a wide variety of local support programs.

Mobile Dental Clinic

Mobile Foot Care
Mobile Hairdressers
Mobile Physiotherapy

Key Caregiver Resources
A simple and straightforward site, giving caregivers a first stop to find services and supports in their community.
Search for services  in the Ottawa area.

  • Caregiver Support Services
  • Respite Care
  • Adult Day Programs
  • …More

United Way Caregiver Report: Eastern Ontario Caregiver Strategy
This report provides a particular focus on non-paid caregivers working with family members. Recommendations are made toward better support for caregivers and their families in the region.

The Ontario Caregiver Organization
The OCO exists to support Ontario’s 4 million caregivers by being their one point of access to information, so they have what they need to be successful in their role.

Caring at Home (powered by Trualta)

Provides free professional-level healthcare training for the family member audience through an interactive online learning environment. Provides actionable education like how to prevent falls in the home, safely transfer from a bed or chair, or manage difficult behaviour when a loved one is experiencing reduced cognition.

The Dementia Society of Ottawa and Renfrew County
– provides support, coaching, education and activities for everyone impacted by dementia.

Financial Considerations

Over a third of caregivers must use their personal finances and savings to pay for the needs of the person they care for. They may have to cut back on their or their family’s spending to do so. Some may need a loan to afford care. Those caring for children and older adults at the same time may have additional financial challenges.

The good news is that there are several financial supports available for caregivers from government agencies and community organizations. You may also be eligible for caregiver benefits and leave.

Capacity-Building Grants for Family Support Networks
– peer-based support for family members & other unpaid caregivers who are supporting adults with developmental disabilities

Caregiving Benefits and Leave
– Employment Insurance (EI) caregiving benefit providing financial assistance while you are away from work to care for a loved one (does not need to be a family member)

Caregiver Recognition Benefit for those caring for a Veteran
– financial assistance to support you in caring for a disabled veteran

Federal Government of Canada Benefits Finder
– searches for provincial benefits

Alzheimer Society
– may offer a Caregiver Grant in your area

Labatt Better Together
– offers grants for elderly support, youth development, health services and assistive devices for those at or below the median income

March of Dimes
– offers a variety of funded programs and services for people with physical disabilities

The Benefits Wayfinder
– a national charity that works with partners in all sectors to develop and promote financial policies, programs and resources that transform lives and help Canadians to prosper.

Personal Tax Credits (claim on taxes):

The following tax credits are available to you to claim on your personal taxes, if you qualify.

Tax Credits for Family Caregivers
– may qualify if you support a spouse, common-law partner or a dependent with a physical or mental impairment

Medical Expense Tax Credit (METC)
Canada-Wide – You can claim your medical expenses on your personal taxes. Keep receipts and related documents to support your claim.

Basic Personal and Dependent Tax Credits
– everyone can claim the basic personal amount; dependent tax credits may be applied if you are a single adult responsible for the financial care of a relative and are not claiming the spouse/common-law partner credit

The Disability Tax Credit (DTC)
Canada-Wide –  The Disability Tax Credit (DTC) is a non-refundable tax credit that helps persons with disabilities or their supporting persons reduce the amount of income tax they may have to pay.  An individual may claim the disability amount once they are eligible for the DTC.  To determine if you qualify for the DTC, your doctor must complete the application form and then you submit it to the CRA for review and approval.

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